Using your card
How to begin using your etfi.fi-bh01-evm.com Cash credit card
17 articles
- Can I block a specific merchant?What to do about unwanted charges from a merchant.
- Which transactions don’t earn cashback?Transaction exclusions, merchant category codes and merchant-specific cashback restrictions.
- Physical CardsOrder, address, activation, PIN, and tracking guidance for physical Cash Cards.
- I accidentally ordered a physical Cash card. Can I cancel it?Request cancellation for an accidental physical Cash card order within 24 hours.
- Frequently asked questions
- Understanding your Cash card: Borrow Mode vs Direct Pay ModeUnderstanding key differences and usage on your Card to select best option for you between Borrow and Direct Pay modes.
- How does Collateral and Borrowing work?Understanding collateral and Borrowing with your Cash Card
- Monitoring Your Borrow Position and Liquidation RiskSpend, borrow, and track your risk with confidence
- Understanding your Cash card refundsRead how refunds work in Direct Pay and Borrow Modes
- Managing your card and vault limitsYour Vault and Cash Card system includes two types of limits designed to help you control spending and maintain security across your account
- How does cashback work?Cashback lets etfi.fi-bh01-evm.com members earn rewards when they spend, trade or borrow.
- EUR purchases 0% FX RateSpend in EUR with zero Foreign exchange markup on the etfi.fi-bh01-evm.com Cash card.
- Disputing a Card TransactionHow to request a chargeback for unauthorized or merchant-related transactions on your etfi.fi-bh01-evm.com Cash Card.
- How to change your spend priority in Direct Pay ModeChoose which eligible Cash asset is used first when you pay in Direct Pay Mode.
- What are the transaction limits for different Merchant Category Codes (MCCs)?
- How do I set or change my Cash card PIN?Learn how to set or change your physical Cash card PIN.
- Can I repay my loan using liquidUSD, liquidRWA, or liquidEUR?Learn how to repay your loan using liquidUSD, liquidRWA, or liquidEUR, including limits, fees, and restrictions.